Privacy Policy
1. Who we are
MQLShield ("we") operates mqlshield.com and the licence verification service. This policy explains what data we collect and why.
2. Data from vendors
When you register we collect your name, email, company and billing details. Payment card data is handled by our payment provider; we never store full card numbers.
3. Data from verification
Each time a licensed EA starts, it sends the licence key, trading account number, broker server, terminal fingerprint and IP address. We use this only to verify the licence and show you activity.
4. How we use data
To run the Service, prevent abuse, send account and security emails, provide support, and improve reliability. We do not sell personal data.
5. Sharing
We share data only with processors that help us run the Service (hosting, payments, email), under contract and only as needed.
6. Retention
Account data is kept while your account is active. Verification logs are kept for 12 months, then deleted or anonymised.
7. Your rights
You can access, correct, export or delete your data from Settings or by emailing us. Your customers can contact you or us to exercise their rights.
8. Security
All traffic is encrypted in transit, data is encrypted at rest, and access is restricted to authorised staff.
9. Contact
Privacy questions: privacy@mqlshield.com.